Terms & Conditions

Public Offer and Platform Rules

Edition dated 3 August 2026

1. General Provisions

1.1. These Terms and Conditions (the “Terms”) govern access to and use of senseus.agency, its related pages, forms, user areas and other digital functions operated under the SenseUs brand (together, the “Platform”). To the extent applicable to a particular user, these Terms form a legally binding agreement between that user and Vendoras.
1.2. The Platform presents projects serving the public interest, facilitates interaction between donors and screened charitable or other non-profit organisations, supports fundraising communications and, where the relevant functionality is available, enables donations to a selected project.
1.3. Vendoras operates the Platform and provides project-management, informational, consultancy, communications and administrative services. Vendoras is not a charity, bank, electronic-money institution or payment institution and does not accept Donations for its own benefit.
1.4. Publication of a Project does not make Vendoras its organiser, implementer, trustee, fiduciary or a member of the Organisation. Unless the Project page expressly and unambiguously states otherwise, the identified Organisation is solely responsible for implementing the Project.
1.5. Project-specific rules, the Donation and Refund Policy, Privacy Policy, Cookie Policy, Acceptable Use Policy and any separate agreement with an Organisation supplement these Terms. If one provision does not apply to a particular function or user category, the remaining provisions continue to apply.
1.6. A user who does not agree to these Terms must stop using the Platform and must not submit data, materials, applications or payment instructions.

2.1. The Platform is operated by UAB “Vendoras”, legal entity code 303331994, registered address: Kareiviu g. 11, Vilnius, Lithuania (“Vendoras”, “we”, “us” or “our”). Notices with legal effect may be sent to vendoras.uab@gmail.com; +370 630 54 044.
2.2. SenseUs is a brand and Platform designation used by Vendoras. A reference to SenseUs in the interface, communications or these Terms means Vendoras unless the context expressly identifies an independent Organisation or another third party.
2.3. Organisations, banks, payment providers, contractors and other third parties remain legally independent. Displaying a logo or link does not create an agency, partnership, joint venture, guarantee or endorsement beyond the expressly agreed scope of cooperation.
2.4. Corporate particulars and contact details may be updated without changing the substance of these Terms. Users should rely on the details displayed on the Platform on the date of their communication.

3. Definitions and Interpretation

3.1. “Account” means a user account; “Donor” means a person who voluntarily provides funds to an Organisation or a specific Project; “Organisation” means a legal person or other legally permitted non-profit body submitting a Project; and “Project” means a published initiative, programme or identified need.
3.2. “Donation” means a voluntary, gratuitous contribution for the benefit of the identified Organisation and/or the stated purposes of a Project. It is not payment for Vendoras goods or services and gives the Donor no equity, profit, governance right or guaranteed return.
3.3. “Model A” means a transfer made by a Donor directly to the Organisation. “Model B” means the preferred model in which a payment is technically processed or administratively supported through lawful payment infrastructure for the benefit of the Organisation and Project, without ownership of the funds passing to Vendoras.
3.4. “Payment Provider” means an independent bank, payment institution, electronic-money institution, acquirer or other authorised payment-services provider. “User Content” means data or materials uploaded or transmitted by a user.
3.5. “Applicable Law” includes mandatory laws of the Republic of Lithuania and the European Union and any other mandatory rules applicable to a particular user, transaction or Organisation. Headings are for convenience; “including” means “including without limitation”; the singular includes the plural and vice versa.

4. Public Offer and Formation of the Agreement

4.1. To the extent permitted by Applicable Law, these Terms constitute a public offer to enter into an agreement for use of the Platform. Acceptance occurs through an unequivocal act such as creating an Account, submitting an application, uploading a Project, selecting an acceptance box, confirming a payment or continuing to use the Platform after proper notice of revised Terms.
4.2. For an unregistered visitor, the agreement is limited to viewing and permitted use of Platform materials. For a Donor, it also covers the Project-selection interface and payment-related administrative support. Special provisions and normally a separate written agreement apply to Organisations.
4.3. Where mandatory law requires separate consent, an electronic signature or information on a durable medium, the relevant agreement is formed only after that requirement is satisfied.
4.4. Electronic logs, timestamps, the applicable version of these Terms, email confirmations, submitted form data and Payment Provider records may be used as evidence of consent and a transaction unless the law requires otherwise.
4.5. A separately signed Organisation agreement prevails in the event of a conflict concerning its specific commercial or operational terms. These Terms continue to govern use of the Platform’s public functions.

5.1. Users may include visitors, Donors, Organisations, authorised representatives, mailing-list recipients, partners, contractors, media representatives and rights holders.
5.2. An individual confirms that they are at least 18 years old and have legal capacity. A minor may view public content, but may submit personal data or make a Donation only with lawful representative involvement and subject to applicable age requirements.
5.3. A person acting for a legal entity warrants that they are authorised to bind it. Vendoras may request constitutional documents, a power of attorney, a board resolution, officer identification or other reasonable evidence.
5.4. A person may not use the Platform where doing so is prohibited by law, sanctions, a court order, Payment Provider rules or a lawful restriction previously imposed by Vendoras. Mandatory consumer rights remain unaffected where they genuinely apply.

6. Registration and Account Security

6.1. Certain functions require an Account. Users must provide accurate, current and complete information and update it without undue delay.
6.2. Misleading, fictitious or duplicative Accounts are prohibited, as are impersonation, registration without authority, domain spoofing, concealment of a beneficial owner and circumvention of verification.
6.3. Users must protect passwords, verification codes and devices. Activity through an Account may be treated as the Account holder’s activity until timely notice of compromise, without prejudice to mandatory rights.
6.4. Suspected unauthorised access must be reported immediately. Vendoras may require a password reset or renewed verification, restrict functions temporarily and terminate active sessions. An Organisation must promptly revoke access held by former personnel.

7. Verification of Organisations

7.1. Before publication and periodically afterwards, Vendoras may assess an Organisation’s legal status, registration, purposes, representatives, controlling persons, bank details, reputation and sanctions exposure, budget, permits, partners and operating history.
7.2. An Organisation must provide registration extracts, constitutional documents, information on officers and beneficial owners, address and account evidence, financial and programme reports, safeguarding policies and other risk-proportionate information.
7.3. Verification relies on supplied information, public sources and available controls. It reduces but does not eliminate risk and is not an audit, government certification or guarantee of integrity, solvency or Project results.
7.4. Vendoras may request a translation, notarisation, apostille, original or independent confirmation. Failure to provide sufficient information, material inconsistencies, unverifiable authority, or sanctions or fraud risk may lead to refusal, suspension or termination without disclosure of protected control methods.
7.5. The Organisation must notify Vendoras within five working days of a material change to its name, status, officers, ownership or control, account, operating country or Project circumstances, and immediately where harm may result.

8. Submission and Content of Projects

8.1. Vendoras decides whether to publish a Project using editorial and risk-based criteria. Submission does not guarantee publication, a launch date, promotion or funding.
8.2. A Project page must clearly identify the Organisation, purpose, territory and timeframe, target amount and currency, intended use of funds, material risks, applicable payment model and reporting arrangements.
8.3. The Organisation warrants that statements are accurate, budgets realistic, necessary permits and consents in place, and work involving beneficiaries, children or vulnerable persons lawful and appropriately safeguarded.
8.4. Artificially inflating need, concealing existing funding, presenting staged testimony as genuine, promising impossible outcomes or falsely suggesting endorsement by a government, the EU, Vendoras or a public figure is prohibited.
8.5. Vendoras may format, translate, shorten and structure materials without altering their essential meaning. The Organisation remains responsible for substance and must promptly correct inaccurate or outdated information.

9. Donations: General Rules

9.1. A Donation is voluntary and gratuitous. It is not an investment, loan, deposit, purchase of equity or payment for Vendoras services, and it does not guarantee a tax deduction, reward or particular social outcome.
9.2. Before confirming a Donation, the Donor must review the recipient, Project, amount, currency, payment model, stated fees and refund information displayed in the payment flow.
9.3. A Donation may be earmarked for a Project to the extent legally and operationally possible. If the stated purpose becomes impossible, the Organisation must follow the Project page, applicable policy, donor communication and Applicable Law concerning reallocation or return.
9.4. Vendoras may set technical limits, permitted currencies and minimum or maximum amounts, or refuse an instruction where required for security, compliance or provider rules.
9.5. Donors must use funds and payment instruments they are authorised to use and must not disguise the payer, source, beneficiary or purpose.

10. Model A – Direct Transfer to the Organisation

10.1. Under Model A, the Donor sends funds directly to an account clearly identified as belonging to the Organisation. The Donation relationship is between the Donor and the Organisation.
10.2. Vendoras does not receive, own, hold, distribute or refund Model A funds and does not control the banking relationship between the Donor and the Organisation.
10.3. The Organisation is responsible for accurate account details, legal receipt and use of funds, donor acknowledgements, accounting, tax treatment, reporting and refunds where required.
10.4. A Donor must verify the recipient and payment reference before transfer. Any discrepancy, suspected substitution of account details or fraud must be reported immediately to the bank, the Organisation and Vendoras.
10.5. Vendoras may remove or suspend direct-transfer details where they are outdated, disputed, insecure or inconsistent with verification.

11. Model B – Administered Payment Infrastructure

11.1. Model B is the preferred model where lawful infrastructure and the required contractual arrangements are operational. The actual payment screen must identify the Payment Provider, recipient, material fees and other information required by law.
11.2. A licensed Payment Provider performs regulated payment functions. Vendoras may provide administrative coordination, reconciliation, Project allocation, communications and reporting support within its agreements and technical permissions.
11.3. Unless expressly stated otherwise in a legally compliant payment flow, Vendoras does not acquire beneficial ownership of Donations. Funds are administered for the identified Organisation and Project and must not be treated as Vendoras revenue.
11.4. Processing, settlement, safeguarding, reserves, verification, conversion, rejection and return are subject to Applicable Law, Payment Provider terms and the actual transaction route. Availability of Model B is not guaranteed in every country, currency or Project.
11.5. Vendoras must not be described as a licensed payment institution unless that status is lawfully obtained. If the operational payment flow differs from these Terms, the flow must be corrected or the relevant function suspended before publication.
11.6. Vendoras will not launch Model B for a specific Project unless the actual payment architecture and contracts allow for the described flow to be legally executed. If the page text and the actual confirmation screen do not match, the more specific disclosure takes precedence before payment, but the discrepancy must be corrected.
11.7. In the event of a provider block, a sanctions match, a beneficiary dispute, or a failure to transfer, Vendoras may suspend administrative actions and facilitate a refund or other legal resolution. Redirection to another Project requires a legal basis and, where practicable, the consent of the Donors.

12. Vendoras Fees and Remuneration

12.1. Vendoras remuneration is payable by the Organisation under a separate services agreement and invoice. It is consideration for Vendoras services and is not a Donation to Vendoras.
12.2. The amount, calculation base, timing and tax treatment of any fixed fee, success fee or other remuneration are governed by the Organisation agreement and applicable invoice. The actual arrangement must be confirmed before publication. If a success fee is agreed upon, it shall not exceed 10% of the funds actually received from Donors, attracted or documented by Vendoras; an individual agreement may establish a lower percentage.
12.3. Any deduction from, or effect on, a Donation must be disclosed to the Donor clearly before payment where required. No clause in these Terms authorises a hidden fee or a deduction inconsistent with the payment flow or Applicable Law.
12.4. Payment Provider, bank and currency-conversion charges may be separate from Vendoras remuneration. The party responsible for them is determined by the disclosed payment flow and applicable contracts.

13. Invoices, Settlement and Taxes

13.1. Vendoras issues invoices for its own services to the contracting Organisation or other service customer. An invoice is not a receipt for a Donation unless lawfully issued by the recipient Organisation in that capacity.
13.2. The customer must pay an undisputed invoice in the currency, by the method and within the time stated in the relevant agreement or invoice. Late-payment rights apply only to the extent permitted by law and contract.
13.3. Each party is responsible for its own tax, accounting and reporting obligations. Vendoras does not guarantee the Donor or Organisation any tax treatment and may request information reasonably required for invoicing or compliance.
13.4. Currency conversion may involve provider rates and charges. Displayed estimates may differ from the final amount debited or received. Records of the Payment Provider and relevant bank govern technical settlement data, subject to correction of manifest error.

14. Errors, Cancellations, Refunds and Chargebacks

14.1. A Donor must promptly report a duplicate, incorrect or unauthorised transaction. Cancellation is not guaranteed once a payment instruction has become irrevocable or funds have been transferred to the Organisation.
14.2. Refund responsibility follows the payment model, Applicable Law, the Donation and Refund Policy, Payment Provider rules and the status of the funds. Under Model A the Organisation and the relevant banks control the return; under Model B Vendoras may coordinate but cannot override legal or provider restrictions.
14.3. A refund may be appropriate where required by law, where a payment was duplicated or unauthorised, where the Project cannot lawfully proceed, or where the Organisation agrees. Donor dissatisfaction alone does not automatically create a refund right for a gratuitous Donation.
14.4. Fees already incurred, currency differences and irreversible costs may affect the refundable amount where law permits and this was transparently disclosed. Refunds should ordinarily be made through the original payment route.
14.5. Abusive chargebacks, false claims or attempts to obtain both the benefit of a return and retention of funds may lead to investigation, suspension and recovery of reasonable losses.

15. Reporting and Use of Funds

15.1. The Organisation must use Donations consistently with the Project description, donor restrictions, its governing documents and Applicable Law, and maintain adequate accounting records and supporting evidence.
15.2. Reports must be accurate, timely and proportionate and may include amounts received and spent, material outputs, variances, remaining funds and relevant supporting materials, while protecting beneficiaries and personal data.
15.3. Material changes, delays, inability to achieve the stated purpose, suspected misuse or loss of funds must be reported to Vendoras without undue delay. Vendoras may pause promotion or payment administration pending clarification.
15.4. Vendoras may request evidence, explanations or independent verification. This oversight does not transfer responsibility for Project implementation or the Organisation’s fiduciary, accounting or legal duties to Vendoras.
15.5. Where lawful and appropriate, remaining funds are handled in accordance with the Project page, donor communications, Organisation agreement and Applicable Law.

16. User Content

16.1. Users retain ownership of their User Content but are responsible for its legality, accuracy and suitability. They must hold all rights and consents necessary to submit it.
16.2. User Content must not be unlawful, deceptive, defamatory, discriminatory, exploitative, privacy-invasive, infringing, malicious or dangerous, and must not expose beneficiaries to avoidable harm.
16.3. Vendoras may moderate, format, translate, reproduce and technically adapt User Content as necessary to operate, secure and promote the Platform and Projects, subject to the licence below.
16.4. Users must not upload secret payment credentials, unnecessary special-category personal data, or images and stories of children or vulnerable persons without a lawful basis and appropriate safeguards.

17. SenseUs Intellectual Property

17.1. The Platform software, design, structure, selection, original text, graphics, databases, trademarks and other materials created or licensed by Vendoras are protected by intellectual-property laws.
17.2. Subject to these Terms, Vendoras grants users a limited, revocable, non-exclusive, non-transferable licence to access and use the Platform for its intended lawful purpose.
17.3. Users may not copy, scrape, reverse engineer, frame, sell, sublicense, remove rights notices from or create misleading derivative services from protected Platform materials except where law expressly permits.
17.4. SenseUs and associated identifiers may not be used to imply endorsement, partnership or authority without prior written consent.

18. Licence to Organisation Materials

18.1. The Organisation grants Vendoras a worldwide, non-exclusive, royalty-free licence during cooperation, and for a reasonable archival period afterwards, to host, reproduce, translate, edit, adapt, communicate and display submitted materials for operating, promoting, reporting on and evidencing the Project.
18.2. The licence includes use through Platform pages, newsletters, presentations, social media, partner communications and reasonable promotional formats. Material changes to substantive claims require the Organisation’s approval.
18.3. The Organisation warrants that it can grant the licence and has obtained permissions from authors, photographers, performers, employees, beneficiaries and other rights holders.
18.4. Vendoras will consider reasonable requests to correct or remove material, subject to legal retention, evidence, reporting, audit and legitimate archival requirements.

19.1. A rights holder may send an infringement notice to vendoras.uab@gmail.com; +370 630 54 044, identifying the protected work, the exact Platform location, the claimed right, requested action, contact details and a good-faith statement supported by available evidence.
19.2. Vendoras may request clarification, restrict access temporarily, notify the uploader and invite a response, while protecting information that must remain confidential.
19.3. Decisions are made reasonably and proportionately. Vendoras may restore content where a complaint is withdrawn, unsupported or successfully challenged, unless law or a competent authority requires otherwise.
19.4. Knowingly false or abusive notices may result in liability and restriction of access. The procedure does not prevent either party from seeking judicial or regulatory relief.

20. Acceptable and Prohibited Use

20.1. Users may use the Platform only for lawful, good-faith purposes consistent with its charitable and public-interest functions.
20.2. Prohibited conduct includes fraud, impersonation, sanctions evasion, money laundering, terrorist financing, exploitation, hate or violence, deceptive fundraising, infringement, malware, credential theft, unauthorised access, disruptive automation and circumvention of controls.
20.3. Users must not harvest personal data, overload systems, probe vulnerabilities without written authorisation, manipulate metrics, create false endorsements or use Project content to target or endanger beneficiaries.
20.4. Vendoras may apply proportionate technical and organisational measures to detect, prevent and respond to prohibited conduct and may preserve relevant evidence as permitted by law.

21. Fraud Prevention

21.1. Vendoras may use risk indicators, document review, device and transaction signals, public-source checks, provider alerts and manual assessment to prevent fraud and protect users.
21.2. Red flags may include inconsistent identities or account details, unusual payment patterns, fabricated evidence, pressure for secrecy or urgency, diversion from a stated purpose and attempts to bypass verification.
21.3. Vendoras may delay publication, request additional evidence, restrict access, pause administrative activity, notify a Payment Provider or competent authority and preserve records where reasonably necessary and lawful.
21.4. Controls reduce but cannot eliminate fraud. Donors should assess Project information, use secure payment channels and promptly report concerns. Protected detection methods need not be disclosed where doing so would weaken security or an investigation.

22. AML/KYC and Financial Transparency

22.1. Depending on role, risk and payment architecture, Vendoras or a Payment Provider may request evidence of identity, authority, ownership and control, source of funds or wealth, purpose, counterparties, geography and supporting transactions.
22.2. Users and Organisations must provide complete, accurate and current information and must not structure activity to avoid thresholds, conceal a beneficial owner or misrepresent the source, destination or purpose of funds.
22.3. A payment or Project may be delayed, rejected, suspended or reported where information is incomplete, provider screening is pending, or there is a reasonable risk of money laundering, terrorist financing, fraud or other crime.
22.4. Vendoras performs only the compliance functions arising from its actual legal and operational role. Nothing in these Terms represents that Vendoras is a regulated obliged entity or Payment Provider where it is not.
22.5. Information may be retained and disclosed to providers, banks, advisers or competent authorities where necessary and lawful. No person is entitled to disclosure that would constitute prohibited tipping-off.

23. European Union Sanctions

23.1. Users and Organisations must comply with applicable EU and United Nations restrictive measures and relevant national implementing rules.
23.2. No person may use the Platform to make funds or economic resources available, directly or indirectly, to a listed person or controlled entity without lawful authorisation, or to circumvent a restriction.
23.3. The Organisation must screen relevant recipients, partners, controlling persons and high-risk counterparties and notify Vendoras immediately of a match, ownership or control concern, or material sanctions exposure.
23.4. Vendoras may reject, freeze administratively, suspend or terminate activity and cooperate with providers or authorities where required. Vendoras does not execute a transfer where it would breach sanctions.
23.5. Sanctions regimes change. References in these Terms are not exhaustive; the law in force on the date of the relevant action applies.

24. Moderation, Suspension and Termination

24.1. Vendoras may issue a warning, request correction, reduce visibility, remove content, restrict a function, pause an administrative action, suspend or close an Account.
24.2. Grounds include breach of these Terms or law, fraud or sanctions risk, false information, threats to people or systems, a provider or authority request, prolonged inactivity or discontinuation of a function.
24.3. Vendoras considers severity, repetition, good faith, donor impact, remediability and urgency. Immediate action may be taken without prior notice where needed to address an imminent risk.
24.4. Where applicable, Vendoras will state the reason, scope, duration and appeal route. Information may be limited if disclosure is unlawful, unsafe, prejudicial to an investigation or likely to facilitate evasion.
24.5. A user may submit a reasoned objection with evidence. Termination does not extinguish accrued payment, refund, reporting, evidence-retention, confidentiality, necessary archival licence, liability or dispute obligations.

25. Illegal-Content Notices and Complaints

25.1. A notice may be sent to vendoras.uab@gmail.com; +370 630 54 044 and should identify the exact URL or location, explain the alleged illegality, provide the notifier’s name and email unless a lawful exception applies, confirm good faith and attach available evidence.
25.2. A sufficiently precise and substantiated notice will be assessed in a timely, diligent, objective and proportionate manner. Vendoras may request clarification, restrict content, inform the affected user and communicate its decision.
25.3. A complaint about a restriction, removal or suspension should identify the decision and provide reasons and evidence. Internal complaint handling will be available where and for as long as Applicable Law requires.
25.4. Vendoras is not required to determine a complex factual dispute in place of a court, but will comply with binding orders and preserve available remedies. Immediate threats to life or safety must be reported to emergency services.

26.1. The Platform may include payment forms, maps, videos, analytics, social networks and links supplied by independent parties. Their services are governed by their own terms and notices.
26.2. Vendoras does not control their continuing availability, security, fees, conversion or content and is not responsible for them except to the extent of Vendoras’ own proven fault or mandatory liability.
26.3. A link is not an endorsement. Users should verify the domain, recipient, conditions and permissions before transmitting data or making a payment.
26.4. An integration may be changed or discontinued without guaranteeing a particular provider, without affecting obligations already arising from completed transactions.

27. Privacy and Personal Data

27.1. Personal-data processing is described in the Privacy Policy, which is a separate mandatory notice and is not replaced by these Terms.
27.2. A user may provide another person’s data only with a lawful basis and appropriate notice. Organisations must minimise beneficiary data, particularly information about children, victims and persons in dangerous locations.
27.3. Vendoras uses reasonable organisational and technical safeguards, but absolute security cannot be guaranteed. Users must report incidents and must not publish secret payment or authentication data.
27.4. Marketing communications are sent on an appropriate legal basis and permit opt-out. Service and legal communications may be necessary for an Account or agreement.

28. Disclaimer of Warranties

28.1. To the extent permitted by law, the Platform is provided “as is” and “as available”. Vendoras seeks accuracy and availability but does not warrant uninterrupted, error-free or malicious-activity-free operation or compatibility with every device.
28.2. Vendoras does not guarantee that a funding target will be met, that Donors or grant makers will act, that a Project will meet a timetable or achieve an impact, that an Organisation will perform, or that a tax benefit will arise.
28.3. Verification and labels are not an audit, insurance, guarantee or personalised recommendation. A Donor makes an independent decision based on the Project page, reports and reasonable further checks.
28.4. Platform materials are not individual legal, tax, investment, medical or other professional advice.

29. Limitation of Liability

29.1. Nothing excludes or limits liability that cannot lawfully be excluded or limited, including liability for wilful misconduct, death or personal injury where applicable, and mandatory consumer rights.
29.2. To the extent permitted by law, Vendoras is liable only for proven direct and foreseeable loss caused immediately by its breach of its own obligations. It is not liable for indirect loss, lost profit, reputational harm or loss of data unless mandatory law provides otherwise.
29.3. Vendoras is not responsible for acts or omissions of Organisations, Donors, banks, providers, hosts, authorities, malicious actors or force-majeure events except to the extent loss was caused by Vendoras’ own proven fault.
29.4. For an Organisation, Vendoras’ aggregate contractual liability for ordinary negligence is limited to remuneration actually paid to Vendoras for the affected services during the preceding six months. This cap does not apply to wilful misconduct, gross negligence or prohibited exclusions.
29.5. The Organisation will indemnify Vendoras for reasonable losses and costs arising from third-party claims caused by its unlawful Project, false information, misuse of funds or rights infringement, subject to its participation in the defence and no admission without consultation.

30. Force Majeure

30.1. A party is not liable for delay caused by circumstances beyond reasonable control, including war, terrorism, civil disorder, epidemic, natural disaster, fire, accident, widespread communications or power failure, cyberattack, sanctions, government action or failure of a critical provider.
30.2. The affected party should give notice when reasonably possible, mitigate the effects and resume performance after the impediment ends.
30.3. Force majeure does not authorise misuse of Donations or cancel an accrued duty to report, return available funds or pay for services already performed where performance remains possible.
30.4. If an impediment persists, Vendoras or the Organisation may end the affected Project and arrange lawful treatment of remaining funds.

31. Changes to Functions and Terms

31.1. Vendoras may develop, suspend or discontinue functions for technical, legal, security or commercial reasons. Material consequences for active Projects will be addressed in good faith.
31.2. These Terms may be revised as the Platform, law, payment architecture or risks evolve. The new version will be published with its effective date.
31.3. Registered users will receive reasonable advance notice of material changes where practicable. Changes apply prospectively and do not retrospectively alter a completed transaction without a lawful basis.
31.4. Where consent is legally required, continued use does not replace separate consent. A user who disagrees must stop future use; obligations already accrued remain effective.

32. Notices and Electronic Communications

32.1. Vendoras may communicate through the Account, the provided email address, the interface or a Platform notice, depending on the significance of the message. Users must keep contact details current and monitor spam folders.
32.2. A notice to Vendoras with legal effect must be sent to the stated contact, identify its subject and include sufficient information. Vendoras may request proof of identity and authority.
32.3. Receipt is determined under Applicable Law; a technical non-delivery report may rebut a presumption of receipt. Urgent security notices should be repeated through another available channel.
32.4. The parties recognise electronic communications and copies as admissible unless the law requires an original or qualified electronic signature.

33. Governing Law and Dispute Resolution

33.1. These Terms are governed by the law of the Republic of Lithuania and directly applicable EU law, without depriving a user of mandatory protection granted by the law of the user’s country of residence.
33.2. Before commencing proceedings, a party should send a written claim stating the facts and requested outcome. The parties will attempt in good faith to resolve the dispute within 30 calendar days unless urgent relief is required.
33.3. Unless mandatory law provides otherwise, disputes involving professional users and Organisations are subject to the competent courts of the Republic of Lithuania at the place where Vendoras is established.
33.4. Consumers retain access to courts and bodies provided by mandatory consumer law. Nothing restricts a complaint to a competent regulator or data-protection authority.
33.5. English is the preferred and legally prevailing language of these Terms. Any translation is provided for convenience. If a translation conflicts with the English version, the English version prevails, except where applying this rule would unlawfully reduce mandatory consumer rights or violate another mandatory requirement.

34. Final Provisions

34.1. If a provision is invalid or unenforceable, the remaining provisions remain effective. Where permitted, the affected provision is replaced by a valid provision closest to its lawful purpose.
34.2. A failure to enforce a right once is not a waiver. A user may not assign the agreement without Vendoras’ consent; Vendoras may transfer it in a reorganisation or transfer of the Platform, subject to preserving user rights and giving proper notice.
34.3. These Terms, incorporated policies, the relevant Project page and any applicable separate agreement constitute the agreement on their respective subject matter. Outside assurances bind a party only where properly confirmed.
34.4. Provisions on payments, refunds, intellectual property, reporting, liability, confidentiality, evidence and disputes survive termination to the extent necessary.
34.5. Edition dated 3 August 2026.

Appendix 1. Regulatory Reference Points

AreaReference
Digital Services ActRegulation (EU) 2022/2065: transparency of terms, notices concerning illegal content, statements of reasons and internal complaints to the extent applicable.
Data protectionRegulation (EU) 2016/679 (GDPR) and applicable Lithuanian law; see the Privacy Policy.
Consumer rightsDirectives 2011/83/EU and 93/13/EEC and Directive (EU) 2019/770, to the extent the relevant relationship falls within their scope.
CopyrightDirectives 2001/29/EC, 2004/48/EC and (EU) 2019/790.
AML and transfersDirective (EU) 2015/849 as applicable and rules on information accompanying transfers; each participant’s obligations depend on its actual role.
SanctionsDirectly applicable EU regulations imposing restrictive measures and current national implementing rules.